Monday, December 3, 2018

Read this if you're thinking about canceling an AT&T service soon

DirecTV Now and AT&T Wireless accounts aren't affected, though.

Here's a decently big heads up to anyone looking to cancel DirecTV and switch to ... well, pretty much anything else. (That includes, of course, any of the number of flavors of streaming video.) Starting Jan. 14, 2019, AT&T no longer will prorate your bill if you cancel one of several services before the end of your billing cycle. The good news is that you'll still keep the service through the end of the billing cycle — you just won't be saving any money.

The new policy affects those canceling service from DirecTV, U-Verse TV, AT&T Phone, AT&T Internet, and Fixed Wireless Internet. Do note that the new policy does not affect AT&T Wireless — your cell phone — or DirecTV Now, the streaming TV arm of things. (The new policy also brings AT&T's in line with some of its competitors.)

Here's the not-so-fine print:



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