Which U.S. carrier has the best customer service? Read on.
Prices? Sure. Coverage? Absolutely that's important. But how does your carrier treat you? When you call, are you answered promptly and courteously? Are your problems fixed easily? Does the person on the other end sound like they even care? What about tech support?
Here's how you should pick carriers if customer service is most important to you.
Best customer service: Verizon Wireless
For top-notch customer support, look to Verizon Wireless. In Tom's Guide's testing, which took into account online support, social media responses, and over-the-phone support, Verizon scored the highest with a 94/100 rating. In terms of coverage, The Wirecutter rates Verizon number one, so you get the best on both fronts.
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